OUR POLICY



ESEN commits to translate customer requirements into quality, cost effective products and services through defined processes and provide customer satisfaction. In order to achieve this goal, ESEN believes in following principles:

Fulfill legal and regulatory requirements,

Fulfill customer requirements,

Reduce adverse environmental impacts in all processes from design stage to end-of-life,

Fulfill Quality Management System requirements and continuously improve its effectiveness,

Employees are ESEN's most important asset,

Integrity, equality, trust, honesty, team work, well-balanced work and personal life and information sharing is a natural part of ESEN company culture,

Each employee is responsible to realize this quality policy.

OUR CERTIFICATES AND MEMBERSHIPS



ESEN carries out a rigorous quality policy in order to ensure a healthy work process and to always keep customer satisfaction high. In this respect, it fulfills the requirements of the following principles and certificates:


ISO 9001:2015 Quality Management System Certificate: We work in accordance with ISO 9001: 2015 Quality Management System Requirements in order to develop and deliver products and services that fully meet the needs of our customers.

CMMI-DEV v1.3 Maturity Level 3: Our activities covering all product design and development life cycle (system engineering, project management, software/hardware development, integration, etc.) were evaluated by the European Software Institute (TECNALIA) as a CMMI-DEV v1.3 model maturity level 3.

Compliance with DO-178C requirements: We follow software engineering processes compliant with this criteria, which means that our safety-critical software meets the requirements of certification authorities such as EASA/FAA.

National and NATO Facility Security Clearances: It is certified by Republic of Turkey and NATO that our facility meets the required safety standards to ensure the security of data and projects of our partners.

Continuous improvement principle: We act in line with the principle of continuous improvement by means of trainings and self-assessment processes to increase efficiency, to transform current technological developments into advantage in practice and to increase performance.


ESEN is a member of the following organizations:

Defense and Aerospace Industry Manufacturers Association (SASAD)

Teknokent Defense Industry Cluster (TSSK)

Ostim Defense and Aviation Cluster (OSSA)

Communication Technologies Cluster (HTK)

The American-Turkish Council (ATC)

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